{"id":10700,"date":"2023-07-17T06:53:31","date_gmt":"2023-07-17T06:53:31","guid":{"rendered":"https:\/\/www.proasur.com\/?page_id=10700"},"modified":"2023-07-20T12:43:04","modified_gmt":"2023-07-20T12:43:04","slug":"complaints-channel-2","status":"publish","type":"page","link":"https:\/\/www.proasur.com\/en\/complaints-channel-2\/","title":{"rendered":"Complaints channel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10700\" class=\"elementor elementor-10700 elementor-10699\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ef79902 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ef79902\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22731820\" data-id=\"22731820\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-569b6e1 elementor-widget elementor-widget-hub_fancy_heading\" data-id=\"569b6e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hub_fancy_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"ld-fancy-heading-6a1abe88051a6\" class=\"ld-fancy-heading pos-rel\">\n\t\t\t<h1 class=\"ld-fh-element d-inline-block pos-rel  elementor-heading-title lqd-highlight-classic lqd-highlight-grow-left h1\"  > Complaints channel<\/h1>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-320014e e-flex e-con-boxed e-con e-parent\" data-id=\"320014e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d7f183 elementor-widget elementor-widget-ld_cf722\" data-id=\"9d7f183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ld_cf722.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t<div class=\"lqd-contact-form         \">\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10956-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"10956\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10700#wpcf7-f10956-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10956\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10956-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name and Surname<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> ID Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-514\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-514\" \/><\/span> <\/label>\n<\/p>\n<p><label> Zip Code<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-978\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-978\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-258\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-258\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your relationship with de company<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-994\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-994\"><option value=\"Employee\">Employee<\/option><option value=\"Collaborator\">Collaborator<\/option><option value=\"Other\">Other<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Detailed description of the irregularity and location<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-300\"><textarea cols=\"40\" rows=\"1\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-300\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Attach documentation<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-451\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-451\" \/><\/span> <\/label>\n<\/p>\n<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-561\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-561\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">To continue you must accept that you have read and agree to our <a href=\"https:\/\/www.proasur.com\/en\/data-protection-policy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span><\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fcc06c e-flex e-con-boxed e-con e-parent\" data-id=\"5fcc06c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28dcf8e elementor-widget elementor-widget-text-editor\" data-id=\"28dcf8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you identify yourself, in accordance with current and applicable regulations on the Protection of Personal Data, we inform you that your data will be included in the records of PROA SUR S.L., CIF B33256181 with registered office at Pol\u00edgono Industrial de Olloniego Parcela B-41, 33660 Olloniego Asturias. Spain for the purpose of managing your communication, adopting the corresponding corrective measures and, if necessary, informing you of the outcome of the procedure.<br><br>\nThe legitimate basis for this processing is the consent given by the complainant.<br>\nPROA SUR S.L. informs that the data will be kept for the period of time strictly necessary to clarify the facts reported. In any case, after three (3) months, the data provided will be destroyed unless they are investigated in a different legal environment.<\/p>\n<p>It also informs you that the data will be processed in a lawful, loyal, transparent, adequate, relevant, limited, accurate and up-to-date manner and undertakes to take all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.<br><br>\nYou may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the following e-mail address: canaletico@proasur.com.<\/p>\n<p>You may also contact the Supervisory Authority, in this case the Spanish Data Protection Agency, to file any complaint you deem appropriate.<\/p>\n<p>Lastly, the complainant gives his\/her explicit consent to the processing of the aforementioned data and accepts the data protection policy described at www. proasur.com for the processing of my data for the complaints channel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints channel Name and Surname ID Number Zip Code Email Phone Your relationship with de company EmployeeCollaboratorOther Detailed description of the irregularity and location Attach documentation If you identify yourself, in accordance with current and applicable regulations on the Protection of Personal Data, we inform you that your data will be included in the records [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10700","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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